You request the kit
A few lines and an address, in the form below. We confirm your sector at dispatch — technician visits are organised by sector, being rolled out across Spain.
Dispatch — posted within 48 h
Rollout in Spain underway.The analysis kit is the way in; the sectors served by a technician will be published here.
01Your analysis kit
Your water, measured at last.
A kit posted to your address, three minutes at the tap, a pre-paid envelope — then the clear report of your Water Score.
Complimentary — kit, postage and analysisDispatched within 48 hNo obligation
02The journey
Four steps, from tap to report.
The complete detail of the kit — steps, timings, laboratory — to decide with full knowledge.
You take the sample
Two numbered bottles, an illustrated three-step guide, ideally at the kitchen tap, in the morning. Nothing to measure yourself.
Duration — three minutes at home
The laboratory analyses
The pre-paid envelope goes back by post. The partner laboratory measures parameter by parameter — minerals, hardness, residues, TDS included.
Results — within 10 days
Your Water Score
A personal report, reached with the code on your kit: the full grid, dated and sourced criteria, avenues for improvement — and an appointment only if you ask for one.
Report — personal code, kept out of search engines
The kit, the postage and the analysis are complimentary — request the kit →
03The analysis kit
Four items, three minutes.
What the envelope we send you contains — complimentary, with no obligation.
Item 01
Two numbered bottles
Sample the water from your tap, ideally in the morning. Three minutes are enough.
Item 02
The three-step guide
Illustrated, jargon-free: fill, close, note the date. Nothing to measure yourself.
Item 03
The pre-paid envelope
Slip in the bottles, post it. The partner laboratory receives it within 48 h.
Item 04
Your personal code
Follow the analysis online, then discover your Water Score with a technician’s commentary.
04Your free kit
A few lines, and your water speaks.
Worth knowing
Complimentary, truly
The kit, the postage and the analysis are covered by the house. No obligation afterwards.
Your sector, checked
Your postal code lets us confirm your sector at dispatch — technician visits are organised by sector, being rolled out across Spain.
Your data, in its place
Details used for the kit dispatch and the report — nothing else. Full detail on the Privacy page.
A question first?
The house replies in English, Monday to Friday. Support →
05Questions
Three questions before you send.
Short answers — the rest lives at Support, or on the phone with a technician of the house.
Is the kit really free?
Yes — the kit, the postage and the analysis are complimentary. We would rather begin the relationship with a measurement than with a speech. And no obligation follows: the report is yours.
What are the timings, exactly?
The kit leaves within 48 h. After you return your bottles, allow about ten days for the analysis and the report. Your personal code lets you follow every step.
And if my water is already good?
All the better: the report will say so, figures in hand — and so will we. The house does not install where it is not useful.
Another question? Support has the answer →
The first measurement starts now.
The analysis kit is complimentary — what follows is up to you.