The house lets you know
The servicing calendar is kept for you: a message when the moment approaches, a date chosen with you.
01The range · Whole house
The whole house, served by one water.
One piece of equipment at the point of entry, sized room by room after the survey — baths, kitchen and appliances receive the same mastered water.
By quotation · Reply within 24 h
02The everyday
The same water, throughout the house.
Three places where the difference can be read — without demonstration, from the first weeks.
01 · From the moment you wake
The bathroom
The shower runs with the same mastered water as the carafe. Screens and taps keep their shine — limescale stops writing on the glass.
The equipment works upstream, invisible from the rooms.
02 · At any hour
The kitchen
Cooking, rinsing, the carafe: every tap serves the same water. No more hierarchy between "drinking water" and "tap water" — it is one and the same.
One water, from the first tap to the last.
03 · Over the years
The appliances
Washing machine, dishwasher, water heater, coffee machine: the expensive fixtures of the house scale less and age better — without additives.
Sized room by room at the network survey.
03Room by room
One piece of equipment upstream, every fixture gains.
Installed at the point of entry, sized at the survey — the effect can be read wherever the water goes.
Baths & showers
Purified water from the bathroom on: screens, glass and taps keep their shine for longer.
The kitchen
Cooking, rinsing, the carafe: every tap serves the same water — the one you drink.
The laundry
Washing machine and dishwasher scale less — the cycles age better, without additives.
The water heater
The fixture most exposed to limescale receives mastered water — less deposit in the tank.
The taps
Mixers and shower heads without ingrained marks — day-to-day cleaning cut short.
The pipework
The home network works with mastered water from the very first metre — sized room by room at the survey.
04The servicing
One visit a year, scheduled by the house.
You have nothing to watch: the calendar, the consumables and the measurements belong to the technicians.
The full check
The technician checks the installation at the point of entry — settings included, without anything stopping in the house.
The consumables fitted
Replaced during the visit, by the house — nothing to order, nothing to store on your side.
The reading on file
Two measurements, before and after — entered in your file, year after year.
Servicing is part of the house's follow-up — detail in the quotation →
05The rejection table
What the membrane holds back.
The detail by contaminant family — published on the product pages only, with its methodology. Everywhere else, one range only: 90–99 % depending on the contaminant.
Contaminant familyMeasured rejection
Micro-organisms
bacteria · Giardia · Cryptosporidium (100 % under laboratory conditions)
> 99.9 %
Heavy metals
lead · mercury · arsenic · copper
95–99 %
Nitrates
fertilisers and run-off from farming areas
90–99 %
Fluoride
naturally present in some networks
90–95 %
Hardness
calcium · magnesium — everyday limescale
95–99 %
Methodology — membrane technical table, 2026: measurements under laboratory conditions, by compound family. These figures document the membrane purification technology; they are not a certification of the installed product. At your home, two analyses — before, after — are what counts.
06Questions
Three questions that keep coming back.
Short answers — the rest lives at Support, or on the phone with a technician of the house.
Where does the equipment go?
At the entry point of your home’s network — cellar, utility room or laundry, depending on the configuration. The preliminary survey determines the exact spot, without building work.
Does the flow of the house change?
No: the equipment is sized room by room at the network survey — baths, kitchen and appliances are served without waiting.
Is it a softener?
It is a purification at the point of entry: water softened without salt or additive — nothing to carry, nothing to refill. Hardness is treated by the membrane, and measured before and after fitting.
And in a co-owned building?
It is often possible at the scale of your own home, depending on the water inlet. The network survey — complimentary — settles it before any commitment.
Another question? Support has the answer →
07Your quotation
Tell us about your home.
Five details and your message are enough — the house replies in writing within 24 hours.
How we reply
Within 24 h
A technician replies in writing — never a script.
By appointment
A visit only if your installation calls for it.
At your pace
The proposal stands — no insistent follow-up.
Would you rather talk it through?
The house replies in English, Monday to Friday. Support →
The whole house, from a single source.
The network survey is complimentary — the written quotation follows within 24 h.
By quotation · Reply within 24 h